Blog

We consistently try to uphold our five core values, one of which is our unwavering commitment to CARE FOR ALL ALWAYS. A while back, we posted about a dog in our store on social media, which resulted in a call from the Health Inspector. She kindly informed us that animals are not permitted inside the premises. While we could simply abide by the directive, we recognized that our furry friends are also valued customers. Thus, an idea emerged: ‘Alright, we may not be able to allow them* inside, but why not extend our hospitality to them as well!’ As a…

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We honour a real-life community namesake with each of our monthly feature flavours. We believe that our community is full of people who enrich our lives through their daily efforts, efforts we wish to acknowledge them. Last month’s local heroes were Alana and Angela from Black Market Provisions. May sees the return of one of our most requested summer flavours –  Matcha (formerly Moe Matcha). If you enjoy a green tea latte, you will love this frozen version. Organic matcha powder blended with Manitoba milk to create an unbelievably creamy treat.  This month’s community champion is Michelle Cameron. Michelle is…

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How we’re using our ice cream to give back to our community We honour a real-life community namesake with each of our monthly feature flavours. We believe that our community is full of people who enrich our lives through their daily efforts, efforts we wish to acknowledge. We started this tradition in March with the flavour Beverly Blood Orange which was named after Beverly Suek. Here you can read the full story. The second part of our idea was to donate $1 from every pint sold to a cause selected by the honouree. Beverly chose Sunshine House.  Last week a donation of $73…

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Last month, we started a new tradition: having a real-life community namesake for each of our monthly feature flavours. Our community is full of people who enrich our lives through their daily efforts; efforts we wish to acknowledge. Last month’s blog explains this idea. This month we are bringing back Al Capopcorn. Fans of the sweet and salty combo are going to love it!  It is our take on Chicago-style popcorn. We add Bothwell Cheddar Cheese to our creamy dairy base that has been infused with freshly popped popcorn (then strained to ensure all the flavour and no kernels) and…

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We give each of our ice cream flavours a creative name. It makes taking orders more fun, and we hope it makes our flavours more memorable. For example, our heavenly dark chocolate espresso ice cream could have been called dark chocolate espresso, but instead, we named it Donnie Darcocoa after the Donnie Darko character. Now you can just walk in and say, “give me a Donnie,” and we know exactly what you mean. Fun! We were talking about this, and we wondered if we could somehow bring our core value of giving back whenever possible into play. We decided to…

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By Darryl Stewart You would think that being awarded the best ice cream in Canada, and named Sobeys top local supplier, as well as the other stories that have been out about us lately would make sales come easy. It has certainly helped, but it doesn’t allow us to coast. The annual big dip in ice cream sales as the cold hits is upon us, and it’s happening the same time as the cost for operations is going up. We are also working very hard to increase our cheese sales to pay for the new equipment and added team needed…

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July 25, 2022

Manitoba Won!

Manitoba Won! Our company is a product of Manitoba.  Manitobans helped us get started and Manitobans support us in so many ways we can’t even begin to be grateful enough.  We have always been inspired by the people who support us to try and create the absolute best products possible.  Inspired to create things that Manitoba can be proud of.  After almost five years of listening, tweaking, and testing our ice cream, we thought it might be time to see how some of our signature flavours stacked up against the best in Canada, so we entered some of our flavours…

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We are setting out to have great, over the top, customer service at the Chaeban Ice Cream and Cheese store this summer season.  Before we can get fancy though, we need to make sure that we cover off the basics.  There is no point blowing someone away with some over the top something-or-other thing we do if they go into the washroom and find it dirty, or they go to buy a certain cheese and find none in the cooler. Getting the basics right is, well, boring.  But it is important to establish the base on which you can do…

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Our company was founded because of the Syrian refugee crisis. A story of friends brought together while trying to help during a time of crisis. Because our story is known in the refugee and immigrant community, new Canadians often reach out to us looking for help making connections and/or to see if we have or are aware of any opportunities for them. Somebody reached out recently whose story we found particularly inspirational. Her name is Enas. Enas is from Yemen and is the youngest of 14 children. Since 2015, Yemen has been in a complicated civil war that left thousands…

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September 30, 2021

Our past and our future

Statistics show that 30% of small businesses in Canada close by their fifth year; we will be starting our fifth year next month. As we plan for our future, we have been reflecting on the lessons learned from our past four years. We have been through a lot during this time: We opened our store on the first day of winter instead of the first day of spring as we had intended and saw just how dead an ice cream shop can be during a cold snap; we lived the reality of how traffic is impacted when someone decides to…

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